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The Nordstrom Way
Bruce A. Nordstrom
Time: 7:00 - 8:00 pm
Location: Community Room
Nordstrom, Inc. is the consummate example of retailing success where customer service and quality products define the brand. Founded in 1901 as a shoe store in Seattle, the rest
is wonderful, successful business history.
Author of Leave It Better Than You Found It, Bruce A. Nordstrom will bring to his presentation the best ideas he has about marketing, merchandising, serving customers, and 21st century
retailing in a world of ever-increasing consumer choices. A Q & A session will follow Mr. Nordstrom’s talk.
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Rancho Mirage Public Library
71–100 Hwy. 111, Rancho Mirage, CA 92270 I (760) 341-7323
The City of Rancho Mirage Public Library in Rancho Mirage, California, provides a collection of current books, audio books, compact discs, videos, magazines and newspapers for adults and children, selected to fulfill patrons' needs for information about popular cultural and social trends and their desire for satisfying recreation reading. The City of Rancho Mirage Public Library meets the communities' need for information and provides answers to questions on a broad array of topics related to work, school and personal life. The city of Rancho Mirage Public Library offers cultural awareness experiences to satisfy the desire of community residents to gain an understanding, an appreciation and an enjoyment of their own culture and the culture of others. These resources will be provided in a pleasant environment by knowledgeable, responsive staff.