The Nordstrom Way
Bruce A. Nordstrom
Time: 7:00 - 8:00 pm
Location: Community Room
Nordstrom, Inc. is the consummate example of retailing success where customer service and quality products define the brand. Founded in 1901 as a shoe store in Seattle, the rest
is wonderful, successful business history.
Author of Leave It Better Than You Found It, Bruce A. Nordstrom will bring to his presentation the best ideas he has about marketing, merchandising, serving customers, and 21st century
retailing in a world of ever-increasing consumer choices. A Q & A session will follow Mr. Nordstrom’s talk.